FAQ's
AUTOMATIC WEBSITE DISCOUNTS, DISCOUNT CODES & PROMOS FAQ’s
Discount codes cannot be combined or stacked on top of each other.
Example: If the website is already offering a 20% automatic discount, you cannot use a 10% discount code on top of it. Discount codes will only apply to items not already being discounted by the website.
CUSTOMIZATION FAQ's
CUSTOM, PERSONALIZED TEXT, LOGO & PICTURE FAQ's: All of our products can be personalized with colored text, logos & pictures. Many can easily be personalized right on the product pages, but for those that cannot, or unique product questions, simply email info@metalartofwisconsin.com or hit the CHAT button in the bottom right corner of the screen M-F 8am - 4pm CST.
OUR CAPABILITIES: We have a massive shop with CNC laser engraving, UV printing, CNC Wood Routing & Plasma Cutting, Powder Coating, Custom (automotive quality) Painting....pretty much anything you can dream of....we can do it.
CABINET FAQ's
FOAM CUSTOMIZATION: We offer an option for foam....it is "FRESH & UNCUT HIGH DENSITY FOAM" waiting for you to trace your items (with a black sharpie) and cut with an exacto knife....easy peesy.
CABINET HANGING INSTRUCTIONS: Cabinets do not need any hanging hardware. Simply screw directly through the back of the cabinet (1/2" or 3/4" plywood) into wall studs or appropriate drywall anchors. We have thousands of these installed in homes and businesses across the US....easy peesy.
FINGERPRINT LOCKS: Our biometric fingerprint locks store 100 different fingerprints and come standard with a battery backup override port in case your batteries go dead. The locks are similar to a smoke detector and will beep at you for months before going dead.
PRODUCT VARIATION DEFINITIONS:
Freedom Cabinet: A lockable concealment flag to hide ALL OF YOUR DIRTY LITTLE SECRETS...wink wink.
Speakeasy Vault: A lockable concealment flag made especially for wine, spirits, hooch and libations with a nifty "FLIP DOWN" bar, cup holders and optional Bluetooth speaker system.
Slider: A lockable concealment flag with a sliding front door.
Strong Box: A lockable concealment flag made with a fully welded & polished steel enclosure for a more classy / industrial look.
Bootlegger: A weightless "zero gravity" fold down, spring loaded bar that is disguised like a vertical flag on the wall (our coolest product by far)
Carbon Fiber: We are the only company on the planet that makes an authentic carbon fiber flag with inlaid steel.
STEEL & WOOD FLAG FAQ's:
WOOD FLAG MOUNTING: All "FLAT' wood flags come with mounting holes on the back, perfect for mounting with the appropriate screws or nails.
WAVY WOOD FLAG MOUNTING: Each wavy butcher block flag comes with "FRENCH CLEAT" mounting hardware.
STEEL FLAG MOUNTING: All "FLAT" steel flags come with mounting holes, perfect for mounting with the appropriate screws or nails. All "WAVY" steel flags have enough distressed holes to mount safely, no hardware needed.
MARBLED & UV INK FLAG FAQ's:
MOUNTING INSTRUCTIONS: All of these flags come with a large mounting flange built into the design of the flag.
METAL ART FAQ's:
MOUNTING INSTRUCTIONS: All of our metal art have mounting holes or areas in the design that allow for mounting screws, nails or thumbtacks.
Tax exempt, pay by check and 889 Military order options FAQ's
Tax exempt, pay by check and 889 Military order options available by contacting customer service. If you have any questions, feel free to call or email us at support@metalartofwisconsin.com
MANUFACTURING LEAD TIMES
DELIVERY TIMES: As many of you know, our products are some of the most sought after gifts on social media due to our many appearances on Fox and Friends, ABC World News Tonight, TV shows, gift guides, local news stories, and tons of print media and magazines....also, our donations to our Nation's heroes are unmatched in our industry resulting in high profile exposure, sending the popularity of our products through the roof during the Holidays.
It seems everybody searches us out on Black Friday, Cyber Monday and all throughout the Christmas shopping season. Although this is always a huge boost for our company...it completely depletes anything and everything we have in stock.
Every single year, our company gets absolutely overwhelmed with orders, and this year looks to be no different. As always, we have been taking necessary actions to meet this demand, but even with these efforts, sadly, a portion of our orders have exceeded our normal 4 week delivery time.
A COUPLE SOLUTIONS:
Our Gift Cards are a great way to guarantee an item under the tree. Your loved ones can build and customize their own products on our website, while they are still in their Christmas morning pajamas!
Click Here For Gift Cards
UNDER THE TREE:
Last Christmas we offered "Surprise Product Post Cards" for under the Christmas tree. They have a description, pictures and a "Merry Christmas" message of the product on order with detailed instructions on how to track the progress and get updates of their product on order. This was extremely successful and a popular option for many of our gift givers who didn't receive their gifts before Christmas morning.
Click here for Surprise Product Gift Cards
IMPORTANT:
Please remember......each piece is handmade right here in Wisconsin and not mass produced on machines, presses or shipped from overseas. Our state of the art manufacturing facility is full of CNC machinery that runs around the clock. We have multiple UPS and Fedex trucks leaving almost hourly, and a dedicated team to ensure the fastest delivery possible. Please email or call us for any specific lead time inquiries 920-717-0635 or info@metalartofwisconsin.com