FAQ's

FREE SHIPPING EXCLUSIONS:
Free shipping includes all ground items within the Contiguous United States . No truck freight items are included in this promotions.

DISCOUNTS / FREE SHIPPING / PROMOS FAQ’s
Discount codes cannot be combined with free shipping. The website will not stack discounts on top of free shipping. We recommend using the discount code and then trying the free shipping and whichever saves you more money…. run with that one. If you have any questions, feel free to call or email us. 

CUSTOMIZATION FAQ's
CUSTOM, PERSONALIZED TEXT, LOGO & PICTURE FAQ's: All of our products can be personalized with colored text, logos & pictures. Many can easily be personalized right on the product pages, but for those that cannot, or unique product questions, simply email info@metalartofwisconsin.com or hit the CHAT button in the bottom right corner of the screen M-F 8am - 4pm CST.

OUR CAPABILITIES: We have a massive shop with CNC laser engraving, UV printing, CNC Wood Routing & Plasma Cutting, Powder Coating, Custom (automotive quality) Painting....pretty much anything you can dream of....we can do it.

CABINET FAQ's
FOAM CUSTOMIZATION: We offer an option for foam....it is "FRESH & UNCUT HIGH DENSITY FOAM" waiting for you to trace your items (with a black sharpie) and cut with an exacto knife....easy peesy.

CABINET HANGING INSTRUCTIONS: Cabinets do not need any hanging hardware. Simply screw directly through the back of the cabinet (1/2" or 3/4" plywood) into wall studs or appropriate drywall anchors. We have thousands of these installed in homes and businesses across the US....easy peesy.

FINGERPRINT LOCKS: Our biometric fingerprint locks store 100 different fingerprints and come standard with a battery backup override port in case your batteries go dead. The locks are similar to a smoke detector and will beep at you for months before going dead.

PRODUCT VARIATION DEFINITIONS:
Freedom Cabinet: A lockable concealment flag to hide ALL OF YOUR DIRTY LITTLE SECRETS...wink wink.
Speakeasy Vault: A lockable concealment flag made especially for wine, spirits, hooch and libations with a nifty "FLIP DOWN" bar, cup holders and optional Bluetooth speaker system.
Slider: A lockable concealment flag with a sliding front door.
Strong Box: A lockable concealment flag made with a fully welded & polished steel enclosure for a more classy / industrial look.
Bootlegger: A weightless "zero gravity" fold down, spring loaded bar that is disguised like a vertical flag on the wall (our coolest product by far)
Carbon Fiber: We are the only company on the planet that makes an authentic carbon fiber flag with inlaid steel.

STEEL & WOOD FLAG FAQ's:
WOOD FLAG MOUNTING: All "FLAT' wood flags come with mounting holes on the back, perfect for mounting with the appropriate screws or nails.

WAVY WOOD FLAG MOUNTING: Each wavy butcher block flag comes with "FRENCH CLEAT" mounting hardware.

STEEL FLAG MOUNTING: All "FLAT" steel flags come with mounting holes, perfect for mounting with the appropriate screws or nails. All "WAVY" steel flags have enough distressed holes to mount safely, no hardware needed.

MARBLED & UV INK FLAG FAQ's:
MOUNTING INSTRUCTIONS: All of these flags come with a large mounting flange built into the design of the flag.

METAL ART FAQ's:
MOUNTING INSTRUCTIONS: All of our metal art have mounting holes or areas in the design that allow for mounting screws, nails or thumbtacks.

MANUFACTURING LEAD TIMES (during Holiday rush) 
DELIVERY TIMES: We get a ton of national attention given the nature of our business, TV shows, national news, local news, magazines, newspaper stories, gifting guides...you name it. When this happens it can get pretty crazy during Holiday gifting season. 80% of our orders usually ship within a couple weeks, but we do have a 1-4 week lead time listed on each product page. Although extremely rare, manufacturing times can exceed this when we run into supplier issues or allot of Holiday press.....especially if that press was unplanned for. Please email or call us for any specific lead time inquiries 920-717-0635 or info@metalartofwisconsin.com 

A COUPLE SOLUTIONS:
Our Gift Cards are a great way to guarantee an item for a gifting holiday. Your loved ones can build and customize their own products on our website.  Click Here For Gift Cards

UNDER THE TREE:
Last Christmas we offered "Surprise Product Post Cards" for under the Christmas tree. They have a description, pictures and a "Merry Christmas" message of the product on order with detailed instructions on how to track the progress and get updates of their product on order. This was extremely successful and a popular option for many of our gift givers who didn't receive their gifts before Christmas morning. 
Click here for Surprise Product Gift Cards

If your gift is a Freedom Cabinet: many of our customers will box up an exacto knife (to cut the foam) along with one of our Surprise Product Post Cards for under the tree.

If your gift is a Speakeasy Vault: many of our customers will box up an exacto knife (to cut the foam) along with a shot glass, a bottle of wine along with one of our Surprise Product Post Cards for under the tree.

IMPORTANT:
Please remember......each piece is hand-made right here in Wisconsin and not mass produced on machines, presses or shipped from overseas. Our state of the art manufacturing facility is full of CNC machinery that runs around the clock. We have multiple UPS and Fed Ex trucks leaving almost hourly, and a dedicated team to ensure the fastest delivery possible.